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Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

The popular resale platform has altered its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.

Digital Channels Response

Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted because of the remapping.

Vinted explained the revised method more closely matches similar services.

They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.

User Experiences

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Required Changes

A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.

Service Background

The service features exceeding 100 million members, with 18 million British users.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options due to shopper criticism.